Welcome to the VW Airlines FAQ section! Here, we’ve compiled answers to some of the most common questions we receive about our events, membership, shop, shipping, and returns. If you don’t find what you’re looking for, feel free to reach out through our Contact page.
Events FAQs
Q: How do I find out about upcoming events?
A: All upcoming events are listed on our Events Calendar. Each event page provides detailed information on time, location, and registration.
Q: Can non-VW owners attend your events?
A: Our events are primarily for Volkswagen owners, but non-VW enthusiasts are welcome to attend as spectators or passengers.
Q: Is there a fee to attend your events?
A: Most of our meets are free, but some larger events may require a small registration fee. Details can be found on the specific event page.
Membership FAQs
Q: What are the requirements to join VW Airlines?
A: To join, you must own or drive a Volkswagen and be passionate about the brand. Simply send us a direct message on Instagram at instagram.com/vwairlines with a few details about your car.
Q: Is there a membership fee?
A: No, joining VW Airlines is free! We want to keep our community open and accessible to all Volkswagen enthusiasts.
Q: What if I want to join but don’t have Instagram?
A: While Instagram is our main platform, you can still contact us via our website’s Contact page to inquire about joining.
Shop FAQs
Q: What kind of merchandise do you sell?
A: Our shop offers a range of VW Airlines-branded apparel, accessories, and car-related gear. Check out our Shop page for the full selection.
Q: How do I place an order?
A: Simply browse our Shop, add items to your cart, and proceed to checkout. We accept various payment methods for your convenience.
Shipping & Returns FAQs
Q: How long does shipping take?
A: Shipping times vary depending on your location, but we aim to process and ship orders within 3-5 business days. You’ll receive a tracking number once your order has shipped.
Q: Do you ship internationally?
A: Yes, we offer international shipping! Shipping rates and times may vary depending on the destination.
Q: What is your return policy?
A: We accept returns within 30 days of purchase. Items must be unworn, unused, and in their original packaging. Visit our Returns page for more details and to initiate a return.
Q: Who covers return shipping costs?
A: If the return is due to an error on our part (e.g., wrong item shipped), we will cover the return shipping. For other returns, the customer is responsible for shipping costs.